Terms and Conditions of sale:

Origination

All prices for origination are for 1 colour print in 1 position, or engraved in one position. Basic personalisation in one position is the basis of all orders. We redraw to one colour if needs be for free, but additional origination costs will be billable if you require a multi-colour logo print run and ask for more than one origination. All decisions of this nature are only ever take after customer advice.

Shipping and Returns

The following terms and conditions are governed by English law, and are subject to the jurisdiction of the English courts. Including the sales of Goods act 1979, the UK Distance Selling Regulations 2000, and Consumer Credit Act 1974. By buying from promotional-product, you agree to be bound by these terms.

We only deliver inside mainland UK. Although we usually fulfil orders within 5-7 days please allow 21 days for the order to be delivered. All sale items are subject to availability and carry the tiny possibility that prices or stock levels may change. In the event of non-fulfilment promotional-product.tv offer a full refund or recommend a equivalent model as replacement (which will be subject to final purchase price remuneration and recalculation). We will do everything in our power to ensure that you suffer as little disruption as possible.

Complaints

In the event of any complaint, you must notify the us as soon as possible otherwise we will not be responsible for the complaint. Manufacturers warrantee's take precedence: they will be held liable for any aspect of manufacturer poor quality control, mechanical failing or poor assembly.

Privacy Policy

The information that you provide us with will be stored on computer. We may send you information about new offers which we feel may be of interest to you, but we will never sell your email address to any third party. We respect your right to privacy and if you do not wish to receive these then please email us at admin@promotional-product.co.uk